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Community Engagement Volunteer

VolunteeringACT

Logo for VolunteeringACT

VolunteeringACT is seeking volunteers for roles within our Community Info Hub! Duties include:

• Respond to enquiries face-to-face and via the telephone in a professional, respectful and timely manner • Ensure community and volunteering information is made available to all members of the community • Support visitors to engage with various information platforms including our volunteering portal, ACT Community Directory and ACT Community Diary • Assist in database accuracy of the above information platforms • Accurately record service user statistics • Assist in maintaining and updating hardcopy information supplies under the direction of the Community Information Coordinator and Operations Manager • Undertake necessary training as identified by the Manager and as negotiated for professional development • Occasional support promoting the work of the organisation at various promotional activities and events • Maintain a positive working relationship with all team members • Other duties as required, including administrative tasks and support, emailing, phone calls