Job Description Summary

The Aged Care Program Assistant supports the Line Manager facilitating activities and providing companionship, as well as quality customer service to residents. Attention to maintaining a safe, hygienic, and healthy work environment is critical.

**Job Description

Key responsibilities **

Undertake activities that are appropriate to the participant and/or group. This may include (but not limited too): listening to music together, facilitating arts & crafts, attending a gardening activity, playing cards or board games, or simply having a chat over a cup of coffee.

Operate in a manner that promotes effective teamwork, good relationships with service providers, residents, and their families

Be prompt, courteous and respectful when interacting with residents, families, and colleagues

Assisting site Manager/Supervisor with other tasks as directed.

Awareness and update with information of the church and various activities

Exhibiting professional image of the service, always displaying professionalism and integrity.

Accurate information provided to customers.

Refer people to appropriate Salvation Army services. Follow up with Manager if unsure.

Listen carefully, and acknowledge and refer concerns, issues, or queries to Manager.

Qualifications and skills (desired/required)

Experience in a similar role is desired

Capabilities and personal attributes

Manage Self: Shows personal motivation and commitment to completing work activities effectively; maintains own motivation when tasks become difficult; regulates own behaviour and responds appropriately in all circumstances.

Act Ethically and with Integrity: Acts consistent with TSA vision, mission and values; represents the organisation in an honest, ethical and professional way; is reliable and trustworthy.

Show Respect: Responds in culturally appropriate ways.

Communicate Effectively: Listens to others when they are speaking and asks appropriate, respectful questions; speaks at the right pace and volume for varied audiences; clarifies own understanding.

Lead Safety and Wellbeing: Identifies and follows safe work practices; takes action to address hazards, near misses and incidents.

Background check requirements

Background checks play an important part in our commitment to being a safe organisation. Where an applicant has disclosable history, the selection process includes a fair assessment and a risk management approach. Collection of personal information is handled per our privacy and confidentiality policies.

Below is what is required for this role:

As this role involves dealing with confidential information, it requires a Police Check This role delivers services under the National Disability Insurance Scheme (NDIS) and requires the NDIS Worker Check.