The transport assistant position is responsible for assisting to transport clients to access appointments, recreational activities, community groups & other destinations within the City of Whittlesea & surrounding areas. The role involves assisting the volunteer driver, navigating, assisting clients on and off vehicles and liaising with Whittlesea Community Connections staff.

This role involves: • Meeting with the volunteer driver & obtaining a list of clients, pick-up points & journeys at the start of each shift from WCC (Epping Plaza) • Navigating to pick-up & drop-off points • Assisting clients safely into and out of vehicles, which involves ensuring clients are safe and secure and wearing appropriate restraints • Fitting child seats, booster seats and restraints into the vehicle. • Accompanying clients to their destination point, including providing social support to clients while on the bus • Accepting client donations. • Completing a daily report at the end of each shift, including a safety check of the bus, making sure the bus is clean and filling out a pre and post inspection form. • Reporting any accidents immediately • Respecting and following the organisation’s policies and procedures, including completing travel and time sheets and attending relevant meetings • Offering help & support to new transport assistants to pass on knowledge & skills • Give adequate notice if unable to volunteer