What is the Ambassador program? The award-winning Age Friendly Ambassador program was developed to ensure older community members are connected to information, programs and services, and have a voice on local community issues. The program empowers volunteers to become local leaders and information specialists within the City of Bayswater community. The inaugural program was established in April 2019 and comprises eight volunteers from diverse backgrounds.

Why is the Ambassador program important? With a growing ageing population, there is a strong need for better information and resource-sharing among older adults. Word of mouth and hearing from a trusted source has been reported as the preferred method of communication by the local community.

Who is best placed to become an Age Friendly Ambassador? Age Friendly Ambassadors will have good community connections and may represent a special interest group, cultural group, club or diverse community. They will be passionate and knowledgeable about their local community and have an affinity for engaging with and supporting older adults.

What are the Age Friendly Ambassadors’ duties? Ambassadors will serve as representatives of the City of Bayswater. Responsibilities include, but are not limited to:

• Connecting older adults to resources and information about what is happening and available in their community, including local events, activities, programs and services.
• Bringing ideas to the City for ways to help our community be more connected
• Being a voice for older adults on community issues and answering questions about City of Bayswater events and activities, services, clubs and community groups
• Actively participating in City of Bayswater events and activities, including presenting to local community groups and hosting information stalls.

How will I be supported in the Ambassador role? Ambassadors will receive training, ongoing support and information to ensure they have the necessary skills to talk to the community. An experienced City officer will guide implementation of the program, linking Ambassadors to local events, information and services. A kit containing an Ambassador t-shirt, name badge, business cards, Service Directory for Older Adults, leaflets, resources and other materials will be provided to support you.

What are the benefits of becoming an Ambassador? Becoming an Ambassador affords opportunities to become actively involved in your community. As an Ambassador, you will have the chance to:

• Develop confidence and recognition as a leader in the community
• Benefit from attending training, workshops and learning new skills
• Make a real difference to the lives of older adults in the local community
• Become a registered City of Bayswater volunteer (and be invited to recognition events)
• Advocate (be a voice) on behalf of older adults on issues of concern
• Make new friendships and social networks.