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Support Officer/Administration/Reception

Cancer Care Centre Inc

Logo for Cancer Care Centre Inc

Established in 1985, Cancer Care Centre Inc is an innovative not-for-profit, membership-based organisation that offers a range of complimentary programs and services to people affected by cancer, including those undergoing treatment and their families, carers, and friends.

People who have been diagnosed with cancer often seek complementary programs and services outside of clinical (medical) environments as an integral part of their cancer journey. Our Centre offers just such a space – a safe, caring, friendly and respectful place for our members and the general public or access programs and services which provide help, hope, understanding and joy.

Apart from a small amount of grant funding from time to time, our Centre does not receive any government funding. Since its inception therefore, the Centre has relied on the generosity of its members, corporate and community-based organisations, and the broader community to provide enough resources to sustain its operations and to offer a fantastic range of programs and services to people affected by cancer at a highly subsidised cost.

We invite you to join our very passionate and supportive community of volunteers and members, so that you can experience the help, hope, understanding and joy that is our mission to deliver.

The position requires a range of skills, abilities and experience (health, medical, business administration) to support our Director in the daily operation of the Centre to delivery services, treatments, support, workshops, education/information.

The role provides support by performing administrative duties that include direct contact with members, assisting clients with enquiries through provision of information, professional support service/treatment volunteers, the general public, answering calls, updating various databases, taking bookings utilising and updating of the booking system/s. At times the role will involve assisting with preparations for upcoming marketing and fundraising events.

The following skills would be an asset to the position:

  • Effective communication skills
  • Book-keeping – basic income receipting
  • Customer service
  • Teamwork
  • Organisation skills with attention to detail
  • Database management
  • Use of Microsoft office or database knowledge
  • Problem solving
  • Time management
  • Capacity to learn new skills quickly This position provides the first point of contact with new clients and members. Being more than just the administrative support officer the role supports those affected by cancer and enables the Centre function to meet community needs.

Within this position there will be the opportunity to develop new skills through education and learning support.

You will require a National Police Certificate which will be provided for free if you do not have one.

The position is also open to those with Centrelink mutual obligation requirements of up to 15 hours per week.