About The Role

Careers Coach Volunteers assist people seeking asylum to plan and prepare for employment. This role involves successfully guiding ASRC service users into jobs and paid internships through one-on-one and group coaching. It offers support in professional development by identifying service users’ goals and helping them work toward achieving them. Careers Coach Volunteers assist service users during their job search process & keep them motivated.

Program: Vocational & Empowerment Pathways Program

The Vocational and Empowerment Pathways program supports people seeking asylum to find a job in Australia, by becoming skilled, savvy, and independent job-seekers in the local labour market.

We also focus on building strategic relationships between the ASRC and supportive employers through our employer partnerships. This provides the basis for organisations to contact the ASRC when they are in need of workers, as well as the ASRC being able to contact organisations to propose suitable candidates to meet their staffing needs.

Key Responsibilities

• Identify service users' employability skills, needs, difficulties, opportunities, and interests via one-to-one interviews and/or group sessions.
• Offer practical assistance with job seeking, applications/CVs, interviews, and maintaining employment.
• Help service users to solve problems, set goals, and manage their own careers, including assisting members to find career options and opportunities.
• Provide information on networking best practices both online and face-to-face.
• Offer concrete tools and discuss strategies to improve leadership, communication, and interpersonal skills, stress management, self-confidence, and conflict-management skills.
• Maintain excellent and confidential case notes and placement records.
• Work alongside the VEPP and wider ASRC community.
• Establish solid relationships with internal and external contacts in order to achieve participant’s employment and placement goals.
• Other duties as assigned.

What we’re looking for

Essential

• Demonstrated ability to work with people facing financial and social challenges.
• Demonstrated ability to teach, motivate and relate to adult jobseekers with ESL.
• Excellent communication, collaborative and interpersonal skills, along with the ability to interact with a diverse population of staff, volunteers & members.
• Ability to work well under pressure in a fast paced environment.
• Ability to deal with a range of customer queries (whilst being friendly, patient, professional and non-judgemental).
• High quality office system skills and proficiency with computers.
• Personal experience with job searching and the job market, and knowledge of the process of going through interviews, cold calling, etc.
• Applicants currently studying in employment / career counselling fields welcome.

Desirable

• Ability to speak a community language (Arabic, Farsi, Hazaragi, Urdu, Tamil, Rohingya)
• Previous employment or HR experience highly desirable.

Training & Requirements

• ASRC Volunteer Induction
• Volunteer Agreement
• Police Check
• Working with Children Check
• 3 month review period
• Program Specific Training: On the job training

About Us

The Asylum Seeker Resource Centre (ASRC) is the largest aid, employment, health and advocacy organisation for people seeking asylum in Australia. The ASRC provides a range of direct services as well as participating in law reform, campaigning, and lobbying. The human rights of people seeking asylum and refugees are at the foundation of all we do and the workforce makes it happen, doing the work to bring the vision and purpose to life. Our organisational values are: Welcoming, Authentic, Courageous, and Collaborative.

For more information email [email protected].