The Boroondara Volunteer Resource Centre is advertising this opportunity on behalf of St Mary's House of Welcome (SMHOW).

Tasks and Responsibilities:

• Ensure each visitor to SMHOW receives a warm and friendly welcome on arrival
• Answer the phone and transfer or take messages as required and ensure it's passed on in timely manner
• Provide a non-judgmental and respectful environment for SMHOW service users and visitors
• Provide friendly and warm reception and client service to our client service users and assist with some ad hoc administration support

Skills and Attributes:

• Confidence in dealing with the general public, including individuals who are distressed and/or displaying challenging behaviour
• Ability to communicate clearly and effectively with all people