About the Role

The Foodbank Volunteer will work in a team of Community Food Service volunteers to support people seeking asylum to access essential food and groceries.

Program: Community Food

The Community Food Service Program ensures that people seeking asylum have equitable access to culturally appropriate, nutritious food and basic groceries in a welcoming and social environment.

Our Foodbank enables people seeking asylum to choose food and other essentials for themselves and their families. The Foodbank shop reflects a retail environment that reduces barriers to accessing food with volunteers providing customer service and stock management.

We have two sites, the ASRC in Footscray and the RRH in Dandenong.

Key Responsibilities

• Welcoming and engaging members as they enter the shop
• Assisting members while shopping, providing an excellent customer service experience
• Replenishing food and goods on shelves and maintaining attractive shop displays
• Escorting members with their trolley to their vehicles, as needed
• Maintaining a welcoming, clean and safe environment
• Packing bulk goods into small bags
• Sorting fresh fruit and vegetables
• Receiving donations, welcoming donors and recording their donations
• Sorting donations (fresh and non-perishable food)
• Picking up of donations or stock in ASRC/RRH van (driving or assisting)
• Maintaining accurate records using the database
• Working cooperatively in a diverse team of other volunteers
• Interacting in a calm and respectful manner at all times with people seeking asylum, volunteers and staff

Location

ASRC Footscray.

What we’re looking for

• A positive, respectful and cooperative attitude
• A commitment to attend your weekly shift
• An ability to abide by Foodbank processes
• An ability to thrive in a team environment including taking instruction from the team leader, and CFS staff
• A strong interest in being a part of the ASRC, in line with our culture and values
• An ability to drive the ASRC van (full driver’s license required) to collect donations is desirable, but not essential

Physical Requirements

• Involves varying amounts of manual lifting, including some heavy items between 5 and 12kg and co-lifting large bulk bags of produce
• Involves activities such as stooping, kneeling, reaching above head and pushing heavy items on trolleys
• Standing and or/sitting for long periods of time, regular walking and bending
• Involves stacking goods on shelves, trolleys and in storage areas

About Us

The Asylum Seeker Resource Centre (ASRC) is the largest aid, employment, health and advocacy organisation for people seeking asylum in Australia. The ASRC provides a range of direct services as well as participating in law reform, campaigning and lobbying.

The human rights of people seeking asylum and refugees are at the foundation of all we do and the workforce makes it happen, doing the work to bring the vision and purpose to life.

Our organistional values are: Welcoming, Authentic, Courageous, Collaborative.

For more information email [email protected].