Patient, Family and Visitor support

Duties include:

• Sit and provide non clinical conversation and support to patients of the unit as may be appropriate
• Assist visitors to find relatives and friends on the Cardiology ward and other wards
• Ensure patient surveys are given out to the patients
• Orientate patients, relatives and visitors to services and facilities on the ward
• Orientate patients, relatives and visitors to services and facilities available in the Hospital (e.g. cafe, phones, car parking, ATM, gift shop.)
• Coordinate and maintain discharge and patient lounges by ensuring areas are tidy, clean and stocked as required. e.g. Maintain tea, coffee, milk and ensure there are cups and spoons available.