Lifeline Direct (LLD) is a wholly owned subsidiary of Lifeline Australia, delivering the suite of Lifeline's services across ten geographical regions in both NSW, Victoria and NT. LLD works as a collaborative of local Lifeline Centres sharing administrative and other support services, which not only delivers efficiency in administration, but enables the Centres to work together in areas that were not previously possible. This, all while maintaining a sense of ‘localness’ to operate and serve local communities. LLD encompasses the Hunter region, Central Coast, Eastern Suburbs-Bondi, New England North West, Northern NSW, Geelong and South West Victoria, Northern and Western Melbourne and Central Australia. LLD as a model focuses on supporting the development and ongoing implementation of suicide prevention and community wellbeing programs in the Centre’s local community, while looking for opportunities to grow Lifeline’s services in geographical areas where they do not currently exist.