Each shift will have an appointed Shift Leader. This may be the Venue Coordinator or another volunteer. Duties: • Allocating jobs to volunteers. • Taking key decisions when other volunteers are unsure of the best course of action. • Supporting volunteers where necessary in responding to guests. • Arrange handover between shift leaders. • Liaising with Venue Coordinator and/Project Coordinator if necessary. • Be vigilant about maintaining the log-book. All volunteers must be signed in and any incidents recorded.
- Assist in set up and tear down of venue. • Assist in cleaning the venue before and after guests have attended. • Assist in preparation of meal and drinks. • Engaging with, supporting and helping guests feel welcome. Familiarise new guests with venue facilities. • Learn names of guests.