The Migrant Information Centre (Eastern Melbourne) (MIC) has been assisting refugees and migrants residing in the eastern suburbs of Melbourne to understand Australian life, integrate into a multicultural community and access services since 1999 We also assist older people, younger people with disabilities and their carers who due to their diversity require assistance to access services so they can stay living at home. Diversity includes people from culturally and linguistically diverse backgrounds, Aboriginal and Torres Strait Islanders, and/or those who have dementia, are experiencing financial disadvantage, are homeless or at risk of homelessness, and people who are gay, lesbian, bisexual, transgender or intersex.