Travellers Aid is committed to enabling individuals of all abilities to connect to people and place. We take pride in the diverse backgrounds of our team which reflect the communities in which we work. We operate ethically and are guided by a volunteer Board of Directors who ensure strong and transparent governance. Travellers Aids workforce consist of 75% dedicated volunteers and 25% committed staff who are motivated by creating real outcomes for the people we serve. We operate from three service sites at Southern Cross and Flinders Street Stations in Melbourne and Seymour Railway Station in regional Victoria. Our services are provided with care, respect and dignity and are designed to enable travellers with special requirements to fully participate in life activities. Our services are easily accessible and available to all those who need regardless of background. We offer a free Buggy Service, mobility equipment hire, luggage storage, a Companion service where trained volunteer companions to accompany people to and from essential appointments and services, a crisis travel assistance, disability services, backpacker services and Station lounges.