The Library Volunteer Coordinator Assistant will engage, encourage and support new library volunteers during their induction to the organisation. They will also assist with the coordination of the monthly roster and provide training and ongoing support to all of the library volunteers, no matter what stage of their volunteering. The Library Volunteer Coordinator will assist in promoting the Society as an organisation of choice in regard to volunteering, family history research and membership.

Tasks involve assisting the librarian:

• Assist with the monthly library volunteer roster taking into account volunteer availability and library needs
• Engage new potential library volunteers either in person or over the phone, to discuss the library volunteer roles that may be suitable for them
• Help onboard new library volunteers in person, providing them a tour and briefing of the requirements involved in their roles, including WHS
• Be a representative for the library volunteers either via email or in person, to discuss improvements or generate ideas about the services provided by library volunteers at Genealogy SA
• Assist with training for library volunteers, in conjunction with the Librarian, on a variety of Genealogy SA resources, including databases, the library catalogue, subscriptions and more
• Be able to answer general questions about the Society or membership with the Society.

Role Description

Successful fulfillment of the role requires:

• a friendly and outgoing nature and the ability to lead other volunteers in a friendly and respectful manner
• a good working knowledge of MS office suite and general administration processes
• the ability to work with and to assist others – being polite, helpful, encouraging, informative, engaging, firm, and quietly directive
• cooperative collaboration with other volunteers and staff.

In line with the Society’s Work Health and Safety policy, the Library Volunteer Coordinator Assistant needs to:

• take reasonable care for the personal wellbeing of yourself and others – ask for help if it is needed to move heavy objects, have breaks to maintain alertness, give your eyes a rest from screens and move to prevent stiff muscles
• ensure that the library and equipment are used safely and respectfully
• report accidents or incidents to the librarian or another member of staff
• be familiar with emergency policy and procedures of the venue and assist others when required
• in the event of any emergency, if not acting as the senior person, follow the instructions of the person in charge and assist others.